Most providers' email policies bar sending out unsolicited email, although other than that they don't go into a ton of detail. Verio actually has a pretty good, detailed policy. In my reply, I mentioned Verio and added the following as key points:
(a) That there must be a pre-existing commercial relationship between sender and recipient.
(b) Lists with over 50 recipients should be handled using a mailing list manager like Majordomo or ezmlm. The big problem with using a regular mail client to send bulk emails is that quite often all the recipients get listed in the "To" field, which facilitates address harvesting by viruses. This is a MAJOR problem.
(c) Message size on bulk emails should be no more than 10 megs each, preferably much less. Sending out big file attachments to multiple recipients is a huge waste of bandwidth. The better course of action would be to send out a link that the recipient can click on to download it if desired. If a customer REALLY needs to send out massive attachments, or to very large distribution lists, he should be running his own SMTP server
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